I would reach out to any apps that affect customer tagging and give them steps to reproduce the issue.
They should be able to quickly identify whether it's their app and how to solve the problem.
Founder of
Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of
Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of
Order Automator (auto tag orders and customers + auto fulfill orders + email notifications).
Creator of
Theme Scientist (A/B testing app) and
Tip Jar (add a tip button to your store).