Customer tags on emails randomly being removed????

GGTreasureHunts
New Member
11 0 0

Hi

I'm having a problem with tags being removed from customers' emails. I'm pretty sure its to do with the Bold Recurring Memberships app that I'm using, I wanted to see if anybody else has experienced this and if they were able to fix it? Any help will be much appreciated!

 

Thanks

Nick

Reply 1 (1)

JoesIdeas
Shopify Expert
2195 201 587

I would reach out to any apps that affect customer tagging and give them steps to reproduce the issue.

They should be able to quickly identify whether it's their app and how to solve the problem.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks