Customer tags on emails randomly being removed????

GGTreasureHunts
New Member
1 0 0

Hi

I'm having a problem with tags being removed from customers' emails. I'm pretty sure its to do with the Bold Recurring Memberships app that I'm using, I wanted to see if anybody else has experienced this and if they were able to fix it? Any help will be much appreciated!

 

Thanks

Nick

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JoesIdeas
Shopify Expert
1188 104 285

I would reach out to any apps that affect customer tagging and give them steps to reproduce the issue.

They should be able to quickly identify whether it's their app and how to solve the problem.

Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of Order Automator (auto tag orders and customers + auto fulfill orders + email notifications).
Creator of Theme Scientist (A/B testing app) and Tip Jar (add a tip button to your store).
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