I have a new store and I've found out that customers are not receiving order receipts or shipping confirmations. They receive a receipt from Paypal for the credit card transaction, but not from Shopify.
I checked my SPF record for GSuite, and it's accurate: v=spf1 include:_spf.google.com ~all
Any other reasons?
You also need to include Shopify in your SPF record like so:
v=spf1 include:_spf.google.com include:shops.shopify.com ~all
Let me know your domain name if you'd like me to check your record is correct.
Hi @DScaled, just to be absolutely clear, you must only have one SPF record. If you have more than one, your SPF is invalid. You should have only one record with all includes needed.
Let me know your domain name if you'd like me to check the current state of play.