Customers are not receiving Order Confirmation email.

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Tourist
6 0 0

Hello everyone,

 

As of now, my customers are complaining that they are not getting any email confirmation for their order... Can someone please help me regarding this...

 

Thank you.

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Shopify Partner
952 143 156

This is an accepted solution.

Hi There!

Are you receiving e-mails correctly or not at all as well? Do a test order and check your Spam/Junk Inbox if the E-Mail ended up there.

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
K&J
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New Member
1 0 0

Even I have placed an order on 7th August 2020 and not received consignment till today and there is no response for the emails that I have sent. Contact support also doesn't work. I placed an order from below link.

https://minilappy.myshopify.com/44458508448/orders/98f14404c2b2e598e6b9b0132e1ea643

 

Order number is 1306

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