I've read all over about the same issue but with no luck. I purchased and installed the dymo4xl label printer. I followed all instructions, my MAC laptop is uptodate. However, everytime I hit print my labels are incorrect. It either gets cut off or too small. I cant seem to rotate the picture to fit in the 4x6, scale to fit, changing the margins does not work...unless i do an 'image selection' and it prints fine. Im trying to avoid this step, because there must be a correct way.
I must note, when printing thru the software, it prints fine. Shopify's 'test label print' prints correctly too. The only issue is when i print a shipping label from an order.
please assist.. ive wasted almost 30 labels.......