Debut Theme - Product broken on iphone

KSMGaming
New Member
15 0 0

I am having an issue

If you view the product on your iphone it comes out as attached
On PC it is fine. 
https://ksmgaming.com/collections/tournaments/products/jan-23-24
broken.jpg

Please help! 

Replies 3 (3)

StevenPM
Shopify Partner
76 7 8

I can confirm that on my iPhone, your product page is not appearing like that. It is appearing absolutely fine.

Do you get your problem with other product pages? or with any other websites?

Steven

KSMGaming
New Member
15 0 0

Thank you for your reply!
I do not own an iphone, I have just had a few different customers of ours that have had this issue and they are all on iphones. It may be a software version then?

Its very strange. 

StevenPM
Shopify Partner
76 7 8

Having performed a basic performance test on the page, it seems your store performance is fairly poor in general. It therefore is likely that any visitors (customers) who view the store in less than best conditions might be seeing problems such as this (it is quite common with many websites, it is not a Shopify problem as such). Shopify has a series of performance checks you can do: https://www.shopify.co.uk/partners/blog/web-performance

Let me know if that helps, or if you need any further expert advice.

Steven