Disabling google recaptcha

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Shopify Partner
3 0 1

Hi,

Since I am using ajax for loading pages content, I need to disable it. I am using Shopify plan ($79/m) and I don't see that option in store settings.

Thanks.

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Shopify Partner
242 59 122

Hi @JankoM,

 

Welcome to the Shopify Community!

 

To Disable Google reCaptcha:

  1. From your Shopify admin, go to Online Store> Preferences.

  2. Under Checkout Protection, uncheck Enable Google reCaptcha.
  3. Click Save.

 

Let me know if this solves your problem or if you need further help!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

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Shopify Partner
3 0 1

Hi Brian,

I don't see that option as available, I've got:

title and meta desc, ga, fb pixel and password.

Thanks.

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Shopify Partner
242 59 122

Sorry about that, @JankoM. Unfortunately, the option I described is only available to Shopify Plus merchants.

 

The only other way to get reCaptcha disabled is to file a request with Shopify Support.

 

Shopify Support will be happy to disable the reCaptcha for your store. Click here to contact them: http://bit.ly/2Zno6MG

 

If this answers your question, please click Accept as Solution on this post.

 

Cheers!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

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New Member
1 0 0

After you have uncheck the box removing the recaptia how long doe sit take to go because mine is still there after I removed it!

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New Member
1 0 0

Same problem at my project (debut theme). I have disabled this option 20 hours ago but captchas are still being displayed. I contacted the support. But he wasn't able to solve the problem yet.

Even worse, when you sign up for a newsletter on a mobile browser, the browser scrolls down to the newsletter field after submitting the form, but at the top of the page is a captcha to solve. But the user can't see it. 

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