Disconnecting my domain from shopify.

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Hello,

A couple of days ago i opened a shopify shop with my own domain www.securethestreet.com after some incompatbility i switched to another service.

Before i switched from shopify to *** i disconnected my domain from the store and switched the main domain to the shopify one, after making sure my domain is disconnected i closed my shop.

After closing the shop my domain was still probably connected and when i enter my domain a shopify window pops up.

Please disconnect my domain from your services.

 

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Shopify Staff
Shopify Staff
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This is an accepted solution.

Hi, @secure1,

Hank here from Shopify.

Before you closed your store you mentioned that you disconnected your domain, can you confirm if the steps listed in this guide were followed?

I took a look at your domain using this website, and it does not appear to have any connection to Shopify any longer, so you may be best to reach out to your new hosting platform, to see if the transfer has fully occurred.

Let me know if you need any additional assistance, but from what I can see, your domain does not seem to be linked to Shopify.

All the best,

Hank

Hank | Social Care @ Shopify 
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