Domain Transfer: DNS problem

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Tourist
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Hey community, hope someone can help me. Allow me to jump straight into it:

 

1) I have a domain purchased through WIX www.vccfinder.com . Wanted to link my shopify store (vcc-finder.myshopify.com) to the domain purchased throug Wix

2) Went to WIX domain settings, changed (a) A host (b) CNAME to shopify (see screenshot)

3) Activated domain on shopify ... (1) vccfinder.com connected (2) www.vccfinder.com (incl www.) has been pending for 2 days (screenshot) . Whichever one I set as primary, it doesnt work - when I go to the website the error is "DNS_PROBE_FINISHED_NXDOMAIN" 

4) I have a paid acc on shopify, still in trial mode . Took the password protection off the shop.

 

Can anyone help me with this please?

 

Thanks a lot! Felix

 

1. SSL pending.png2. DNS changes.png3. page error.png

 

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Shopify Staff
Shopify Staff
582 70 127

This is an accepted solution.

Hey @Felix4,

 

You just need to remove the www in the CNAME record's value. Change it to shops.myshopify.com and it will work.

JB | Developer Support @ Shopify
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Tourist
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@_JB  Sorry for the late reply, had to resubmit after changing the DNS records and only checked just then. Your solution of dropping the "www" worked!!! Thanks so much!!!!!

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