Hi, I'm new. My .com domain name has disappeared from my shopify account: I have just purchased a .com domain name from inside shopify. I set up two stores. Only need one, therefore deleted one. The czoda.com domain is not to be found. And I can no longer access it?! Your assistance would be greatly appreciated.
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Hi, @czoda !
Thanks for reaching out about it.
It sounds as though the domain you purchased may have been linked to the account you closed. If so, I can definitely assist you in transferring the domain to your active account.
To confirm, you wish to have the account czoda.myshopify.com active and the domain czoda.com linked to it, is that correct? If so, we can move our conversation to email so I may locate the domain in the back end and have it transferred.
I look forward to your reply.