Dropdown navigation menu does not work

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Shopify Staff
Shopify Staff
351 39 79

Hi @LaraCD one of the things that caused the issue in the OP's store was rogue code that was interfering with their theme build.

Have you installed any apps or had someone edit the code for your theme since you started seeing the issue? If so, you can use the method in my post above to revert that code back to before the issue started.

Lilith | Social Care @ Shopify
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Excursionist
20 0 5

hi

 

i have same issue, did you make it work?

 

please, advise

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Shopify Staff
Shopify Staff
351 39 79

@eddyzp To help give you some idea on what causes this and how to solve, you can check on this post here. Have you had a chance to try out some of the tips in the thread?

Lilith | Social Care @ Shopify
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Tourist
11 0 3

Is someone able to help me with this? I don't want to revert back to the original code because the other changes made are helpful, however the "Shop" drop down won't open. 

Any suggestions? 

URL is zibo.com.au Password: shopzibo321

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Shopify Staff
Shopify Staff
351 39 79

Hi @lanal24 It appears you were able to get that sorted. I see that your site has a functioning dropdown menu:

 

 

If you find yourself needing to check which code is causing any issues in your theme in the future, I would recommend creating a duplicate of your theme that you can troubleshoot on so as to not change the live site.

Lilith | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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