ERR_TOO_MANY_REDIRECT error with my site

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Tourist
6 0 1

Hello Shopify team

Sometimes when I display a page of my site there is an error which lasts 1 or 2 seconds after I am well directed towards the page.
Sometimes it does it regularly. Sometimes not at all.

Can you help me solve this problem?


please see screeCapture d’écran 2020-05-31 à 20.40.15.pngnshot

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Shopify Staff
Shopify Staff
369 29 56

@Occitany wrote:

Hello Shopify team

Sometimes when I display a page of my site there is an error which lasts 1 or 2 seconds after I am well directed towards the page.
Sometimes it does it regularly. Sometimes not at all.

Can you help me solve this problem?


please see screenshot
Capture d’écran 2020-05-31 à 20.40.15.png


Hi, @Occitany!

 

Sophia here from Shopify. How did you get to the page in your screenshot? Based on the URL and the tab to the left of it, this page looks like it was result of navigating to content from within the theme editor in the admin. Does the redirect error also appear when you're browsing directly on the website from a customer's perspective? If the issue persists directly from your website, I recommend clearing your browser's cache and cookies and checking for updates as well. Let me know how that goes.

Sophia | Social Care @ Shopify
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