Either "offers", "review", or "aggregateRating" should be specified - Google Error

Shopify Partner
189 13 21

@ureb 

Then what next?

Thanks & Regards
Akshay Vaghasiya

Shopify Expert | E-commerce Consultant
Email: akshayvaghasiya84@gmail.com
Skype: akshayvaghasiya84
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Tourist
7 0 1

Can you explain what you meant here:

 

"review will not display because it is store in the review app server."

 

Thank you

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Got the error appear in search console today. Ran the page through the structured data testing tool.

 

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Clicked on the Aggregate Rating error.

 

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Per this post https://wordpress.org/support/topic/thing-is-not-a-known-valid-target-type-for-the-itemreviewed-prop... Google changed their requirements so that thing is no longer valid for itemReviewed.  It probably needs to be changed to product.  

 

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This is likely affecting all Shopify customers that use their reviews app. https://apps.shopify.com/product-reviews

Shopify needs to update the app so that the reviews are outputting the appropriate structured data.  

President Tortoise and Hare Software. A Jacksonville based Digital Marketing and Software Development Firm.

https://tortoiseandharesoftware.com

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Shopify Partner
189 13 21

@SIKROX 

The customer review will not display on-site search but the customer rating will only display. The customer rating average is known as aggregate rating.

Thanks & Regards
Akshay Vaghasiya

Shopify Expert | E-commerce Consultant
Email: akshayvaghasiya84@gmail.com
Skype: akshayvaghasiya84
 - Want to modify or custom changes on store hire me .
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Tourist
7 0 1

What would you recommend for a next step? Contact shopify? and

 

If we leave it as is will that effect us on google? If we fix it will it mess with our reviews?

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Yes, Shopify needs to be involved.  Until then your products will not be eligible to be shown as rich snippets which will affect SEO/organic search traffic.  I just managed PPC for a client, don't have a store myself, so I don't really have a vested enough interest to contact support, especially considering my first experience with support was ehm - disappointing to say the least.  I'm sure they have someone lurking in the shadows watching this thread, might take a day or two for them to talk about it and respond.  If someone else wants to pick up the torch, by all means.

President Tortoise and Hare Software. A Jacksonville based Digital Marketing and Software Development Firm.

https://tortoiseandharesoftware.com

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Shopify Partner
189 13 21

@SIKROX 

Shopify contact support only helps if you facing any issue with Shopify admin, Otherwise, they suggest you to go with Expert and take the solution.

If you leave an aggregate rating and other meta issues then it affects on-site SEO and Google page ranking so you need to fix it except customer review.
For this, if you want any help to fix it then let me know. you can also contact me on below contact details.

Thanks & Regards
Akshay Vaghasiya

Shopify Expert | E-commerce Consultant
Email: akshayvaghasiya84@gmail.com
Skype: akshayvaghasiya84
 - Want to modify or custom changes on store hire me .
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So you don't think an issue with an App created by Shopify needs to be fixed by Shopify?  I mean they are literally the app creator.  Why would they refer you to a Shopify partner to fix their app? 

President Tortoise and Hare Software. A Jacksonville based Digital Marketing and Software Development Firm.

https://tortoiseandharesoftware.com

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Shopify Partner
189 13 21

@tnhsaesop 

Hi if you are facing any issue with app then you need to contact app support they will assist you to fix the issue.

Thanks & Regards
Akshay Vaghasiya

Shopify Expert | E-commerce Consultant
Email: akshayvaghasiya84@gmail.com
Skype: akshayvaghasiya84
 - Want to modify or custom changes on store hire me .
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New Member
2 0 2

This error is because of "product review" app.

Especially, this line-  <div id="shopify-product-reviews" data-id="{{product.id}}">{{ product.metafields.spr.reviews }}</div> in static-product-reviews.liquid

I am wondering how you gonna fix it?

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