Either "offers", "review", or "aggregateRating" should be specified - Google Error

Damian_Rushwort
New Member
16 0 0

Hi

 

I'm getting the following error showing against all my products in the Google search console.

 

Either "offers", "review", or "aggregateRating" should be specified.

 

Anyone seen this before / know how to resolve? 

 

Damian 

Replies 268 (268)
Jamie_van_Dam
Tourist
5 0 2

hi, I have same issue. our url is https://canadianbaristainstitute.com/

 

Errors are on these pages: Screen Shot 2019-10-23 at 11.49.30 AM.png

 

Coffee Tasting Level I
 
Oct 6, 2019
 
Barista Level 3
 
Oct 6, 2019
 
Barista Level 2
 
Oct 5, 2019
 
Opening a Coffee Business (2days)
 
Oct 5, 2019
McGreals
Excursionist
22 0 5

Hi there, I have the same error affecting a lot of our products. Although I don't think it has anything to do with the Shopify Product Rating App. Any ideas on how to fix this?

 

https://www.mcgreals.co.nz/

 

I have this error below;


GoogleError.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1800L x 800D x 725H / Silver
 
Oct 23, 2019
 
WHITE 1500 x 800
 
Oct 23, 2019
 
WHITE 1800 x 800
 
Oct 23, 2019
 
Standard Charcoal
 
Oct 23, 2019
Akshay_V
Shopify Partner
438 16 58

@McGreals 

I have tested the link and I found errors. You can check it using the below link. 
https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fwww.mcgreals.co.nz%2Fp...

I can fix it but the agreegate rating and review related meta is error fixing is not possible because you have not installed any Product review app on your store.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
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McGreals
Excursionist
22 0 5

Hi @Akshay_V , yes please fix if possible as I have no idea how to do this. We also have a product review app installed... its called Stamped.io.

Please advise on how to fix agreegate rating and review related meta if possible. Your help is much appreciated, thanks!

Akshay_V
Shopify Partner
438 16 58

@McGreals 

Please share your store URL?
Also, you can contact me via below contact details.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
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Matt1121
Tourist
3 0 1
Akshay_V
Shopify Partner
438 16 58

@Matt1121 

Can you send me product link which contains review because I have check few products and it does not contain any review that is this error display https://prnt.sc/pqyqak

 

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
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Matt1121
Tourist
3 0 1
Akshay_V
Shopify Partner
438 16 58

@Matt1121 

I have tested your link and I found there are few errors can be solved by implementing a new code. Only review error https://prnt.sc/psrk8h not possible to fix it because it store in the app server and it is not required for SEO because google only shows product name, description, and rating.

If you want to fix other error then let me know. I am not available on the forum then you can contact me on my email.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
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McGreals
Excursionist
22 0 5

@Akshay_V I have sent you an email. Cheers!

Akshay_V
Shopify Partner
438 16 58

@McGreals 

Please check the revert back mail.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
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Akshay_V
Shopify Partner
438 16 58

@Jamie_van_Dam 
 So
Hi, I have tested your link and I found that few errors are running because that meta is not included in the product page. So, please add them.
Reference Screenshot: https://prnt.sc/pncom0
Reference URL: https://schema.org 

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
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Jamie_van_Dam
Tourist
5 0 2

im fixed up by shopify help. thanks! 

Akshay_V
Shopify Partner
438 16 58

@Jamie_van_Dam 

Okay, Thank you for sharing your feedback with us.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
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Caroline_Spice
Tourist
4 0 3

Hi there

 

I'm also getting this message about 3 products - but can't see how to fix?

 

Can anyone help?   Its for these 3 url's

 

https://www.spicepots.com/products/bhuna-spice-pot

https://www.spicepots.com/products/korma-spice-pot

https://www.spicepots.com/products/indian-summer-selection

 

Help !

 

 

 

 

MTNShop
Tourist
6 0 0

Hi Visely-Team

 

Thanks for your great advice! I have another error popping up from aggregateRating
Error Message: thing is not a known valid target type for the itemreviewed property

 

Can you kindly advise how I can fix it?

 

Thanks

Iky

Visely-Team
Shopify Partner
1843 210 488

Hey @MTNShop you might want to have a look at - https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html; it looks like you have your review widget attached to a schema type that was dropped by Google in Sept 2019.

Sergiu Svinarciuc | CTO @ visely.io
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MTNShop
Tourist
6 0 0

@Visely-Team  Oh yes! You are right!

So, I need to get someone to put the review thing under 'schema.org/Product'? Do you have any tips for me?

 

I actually approached Shopify to have it solved! Hopefully, I'll get the answer soon!

Jamie_Heartwood
Visitor
2 0 0

Jumping on board the frustration train too ... !!  This is driving me slowly insane I think .. !! 😄

 

For some strange reason this is my scenario:

 

Screenshot 2020-01-06 at 19.27.26.png

 

Screenshot 2020-01-06 at 19.24.57.png

 

Then when I click TEST LIVE URL it turns the red warning to amber and states they are valid (below), as opposed to the above which states invalid.

 

 

Screenshot 2020-01-06 at 19.25.51.png

 

So I subsequently think, "great!" — and then submit indexing again for this valid page, followed by requesting validation of the errors (affecting all our product pages with reviews) — only for Google to then tell me the validation failed and I'm back to the invalid warning again, as below.

 

 

Screenshot 2020-01-06 at 19.27.26.png

 

Funnily enough, if I click TEST LIVE URL once again, it then tells me they are valid

 

I appreciate there are experts to pay, but surely the Shopify Product Review App team should really be doing the work for us to get it fixed?  If a hired Shopify Expert can fix it then why can't the development team?  It makes no sense at all!

 

I've edited the liquid code for a few features I've added in the past — but I'm honestly too afraid I'll make a mistake with this as, quite frankly, I wouldn't know where to start, as it seems to be ever-so-slightly different for everyone?

 

I'll be devastated if we lose our rankings / get penalised by Google because of this!

 

Fingers crossed for everyone 🌱

 

 

 

SHAILAJANANDAN
Visitor
1 0 0

Our website is made in Shopify. The same error is coming in our Google console. Please tell how to fix it?

 

Website:

Million Plaza - http://millionplaza.com/

Akshay_V
Shopify Partner
438 16 58

@SHAILAJANANDAN 

If you are still facing any issue with this then please let me know. You can directly contact me on below contact information.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
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Silkytreat
Tourist
9 0 2

Hi,

I have a similar issue.

Can anyone help me fix this?

I can't seem to find the problem on my code editor. I don't even know where to look for.

 

The affected URL is: https://silkytreat.com/products/ultrasonic-skin-scrubber

Thank you,

Amit.Capture.PNG

 

Akshay_V
Shopify Partner
438 16 58

@Silkytreat 

I have checked the product link and I found you that Google rich snippet code is repeating multiple times and it is causing an issue. Apart from this, Some of Google's rich snippet property is missing in rich snippet code.

Reference Screenshot: 
https://prnt.sc/rw4wjq
https://prnt.sc/rw4wx6

Reference Link: https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fsilkytreat.com%2Fprodu...

If you want to fix this error then let me know. For faster, update you can send mail to me.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
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Silkytreat
Tourist
9 0 2
Hi,
How can I fix this error?
Thank you,
Amit.
EmmanuelFlossie
Shopify Partner
2953 221 710

If you know how to code, you can follow the guide here: https://feedarmy.com/kb/shopify-microdata-for-google-shopping/

And remove any old structured data.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Silkytreat
Tourist
9 0 2
Hi Emmanuel,
Is it simple to fix? could you help me with this?
Thank you,
Amit.
EmmanuelFlossie
Shopify Partner
2953 221 710

Adding the data is pretty simple when you follow my guide, but removing the old structured data does require knowledge of schema, Shopify Twigg, and HTML. So if you think this is not something you are comfortable with, yes you can contact me on the referenced page at the bottom using the contact form. 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Akshay_V
Shopify Partner
438 16 58

@Silkytreat 

Without coding skills, you can not fix it by yourself and if you try then maybe it will increase error because as I told you Google rich snippet code is repeating in your theme code. If you want to fix it then you can hire me because it is chargeable. I am assuring you that this issue will completely be resolved once Google completes its validation.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
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Silkytreat
Tourist
9 0 2
How much would it cost me to fix it?
Akshay_V
Shopify Partner
438 16 58

@Silkytreat 

Please check your inbox. If you agree with then let me know I will send the store admin collaborator access request to you.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Buy me a coffee PayPal
RiseMarketing
Visitor
1 0 0

Could you take a look at our website products as well, we are getting the same errors?  I would greatly appreciate it!

 

The store is vavoomvodka.com or https://vavoom-vodka.myshopify.com/

 

I really appreciate the help, we can't get our reviews to work properly and index with Google since we changed themes.

 

Ben

Akshay_V
Shopify Partner
438 16 58

@RiseMarketing 

Well, I have checked your site and I found that error is coming because Google rich snippet code is repeating twice in your theme. Apart from this, some value is not included in the theme file. So let me know if you want to fix it.

Reference Screenshot: 
https://www.screencast.com/t/uJhqiaCQa
https://www.screencast.com/t/Ba6EUVV2dmC
https://www.screencast.com/t/tyEyr6YDd90z

Reference Link:
https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fvavoomvodka.com%2Fprod...

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Buy me a coffee PayPal
Ankitsridhar
New Member
8 0 0

Hi,

I am getting warning messages "Missing Field Aggregate Ratings" and Missing Field Reviews" and "No Global Identifier" on couple of Product pages.

https://oskiandlottie.com.au/products/linen-face-mask-maple

https://oskiandlottie.com.au/collections/bedding/products/floor-cushion-tropical-jungle-khaki

https://oskiandlottie.com.au/products/gift-card

On the Structured Testing Tool getting " "@type": "Product",

I have having two issues

Which file i can change and also where i can find the file and what name I can give " product" to fix the issue.

Any help Appreciated.

 

Kathie_Watts
Shopify Partner
6 0 0

Hi - I am looking to fix this as Google Search Console is saying I have 194 missing for this field. https://www.songlyricsart.com

 

If you are able to help that would be greatly appreciated!

 

Kathie

Grant_Harrison
Shopify Partner
8 0 8

For Facebook/Google product data I find this additional scripts from Feedarmy can be be quite useful - simple to add if your Shopify theme is basic.

https://feedarmy.com/kb/shopify-microdata-for-google-shopping/

 

 

GreenDog
Tourist
3 0 0

Hi Visely, 

 

I have just started my store and I am receiving the same issues:

 

Either "offers", "review", or "aggregateRating" should be specified

 

My domain URL its reporting on is www.greendog.pet

 

Thanks

GreenDog
Tourist
3 0 0

Screenshot 2022-08-11 at 16.19.07.png

 

Also got a few other errors which I've attached an image of. Thanks

EmmanuelFlossie
Shopify Partner
2953 221 710

Hello @GreenDog have you tried to install my structured data code, that will resolve most of your warnings and errors.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Akshay_V
Shopify Partner
438 16 58

Hi @Nisha_S_Nair @SIKROX 

I have read your issue note and I want to tell you that I can fix schema error but the review will not display because it is store in the review app server.
If you want to fix it then email or Skype me. I will back to you shortly.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Buy me a coffee PayPal
SIKROX
Tourist
7 0 1

Can you explain what you meant here:

 

"review will not display because it is store in the review app server."

 

Thank you

tnhsaesop
Tourist
9 0 16

Got the error appear in search console today. Ran the page through the structured data testing tool.

 

Capture.PNG

 

Clicked on the Aggregate Rating error.

 

Capture.PNG

 

Per this post https://wordpress.org/support/topic/thing-is-not-a-known-valid-target-type-for-the-itemreviewed-prop... Google changed their requirements so that thing is no longer valid for itemReviewed.  It probably needs to be changed to product.  

 

Capture.PNG

 

 

This is likely affecting all Shopify customers that use their reviews app. https://apps.shopify.com/product-reviews

Shopify needs to update the app so that the reviews are outputting the appropriate structured data.  

President Tortoise and Hare Software. A Jacksonville based Digital Marketing and Software Development Firm.

https://tortoiseandharesoftware.com

Please like this post if you found it has added value to the community forums!
Akshay_V
Shopify Partner
438 16 58

@SIKROX 

The customer review will not display on-site search but the customer rating will only display. The customer rating average is known as aggregate rating.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
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SIKROX
Tourist
7 0 1

What would you recommend for a next step? Contact shopify? and

 

If we leave it as is will that effect us on google? If we fix it will it mess with our reviews?

tnhsaesop
Tourist
9 0 16

Yes, Shopify needs to be involved.  Until then your products will not be eligible to be shown as rich snippets which will affect SEO/organic search traffic.  I just managed PPC for a client, don't have a store myself, so I don't really have a vested enough interest to contact support, especially considering my first experience with support was ehm - disappointing to say the least.  I'm sure they have someone lurking in the shadows watching this thread, might take a day or two for them to talk about it and respond.  If someone else wants to pick up the torch, by all means.

President Tortoise and Hare Software. A Jacksonville based Digital Marketing and Software Development Firm.

https://tortoiseandharesoftware.com

Please like this post if you found it has added value to the community forums!
Akshay_V
Shopify Partner
438 16 58

@SIKROX 

Shopify contact support only helps if you facing any issue with Shopify admin, Otherwise, they suggest you to go with Expert and take the solution.

If you leave an aggregate rating and other meta issues then it affects on-site SEO and Google page ranking so you need to fix it except customer review.
For this, if you want any help to fix it then let me know. you can also contact me on below contact details.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
Buy me a coffee PayPal
tnhsaesop
Tourist
9 0 16

So you don't think an issue with an App created by Shopify needs to be fixed by Shopify?  I mean they are literally the app creator.  Why would they refer you to a Shopify partner to fix their app? 

President Tortoise and Hare Software. A Jacksonville based Digital Marketing and Software Development Firm.

https://tortoiseandharesoftware.com

Please like this post if you found it has added value to the community forums!
Akshay_V
Shopify Partner
438 16 58

@tnhsaesop 

Hi if you are facing any issue with app then you need to contact app support they will assist you to fix the issue.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
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Aircon-land
Tourist
3 0 3

This error is because of "product review" app.

Especially, this line-  <div id="shopify-product-reviews" data-id="{{product.id}}">{{ product.metafields.spr.reviews }}</div> in static-product-reviews.liquid

I am wondering how you gonna fix it?

Akshay_V
Shopify Partner
438 16 58

@Aircon-land 

Can you please elaborate on the issue so I can help you to fix it. Also please share your store URL.

Akshay Vaghasiya | Email: hello@lavitastic.com | Skype: akshayvaghasiya84
Want to modify theme or custom changes on store hire me.
If helpful then please Like and Accept Solution.
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SIKROX
Tourist
7 0 1
How much will it cost to fix and what exactly will it do to my reviews?