I'm having an issue with the with Shopify product delivery emails, Customer received an Order Delivered email for 1 product (of 8 total products ordered). The email shows all 8 products, not the specific one delivered.
As a customer, the minimal info needed is exactly which product is part of that Delivery, and an ideal solution would be to show that product info and just the single product (or products) rather than all.
I checked order object and order.line_items object, but I didn't find any attribute to retrieve the delivery status of individual product in an order
I want to ensure the email clarifies and shows the product that was part of that delivery (not the whole order).
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This is an accepted solution.
hi, mark as fulfilled only those items that you shipped and add a tracking number to it. this way you can fix this issue. you might have marked all products fulfilled