Facebook Ads Manager and Shopify

glamnbeauties
New Member
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Hi, 

 

On my ads manager, it says I have had 3 website purchases and adds to cart and what not but when I head over to my shopify there are no orders or adds to cart stated there. Looking at events manager as well, my pixel is picking up all the traffic to the pages for adds to cart, payment info and the other but on shopify there is nothing. Are there actual orders being placed, if so, how can I find them? Can the issue with my ads manager be resolved as well?

 

Thanks for your help

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