Liquid, JavaScript, themes, sales channels
Hi Everyone;
We currently advertise on Facebook/Insta and have been for sometime. I can tag products on both channels and have a "View Shop" button on Instagram and a "Shop" Button on my Facebook business page.
Yet... I have messages all over Shopify stating I'm not connected including when I go the "Facebook" Channel, Product Pages (Sales Channels and Apps - left column), Home Page. Screenshots attached.
I'd love some insight on this as I'm not sure if this means there is a new "Shop" we as Shopify Store owners need to set up for a new and improved shopping experience on these channels 🙂 but am concerned with possibly messing with current Facebook Ads / Tagging and "Shop Now" button on Facebook working/ Analytics. I have been searching for "new Facebook channel + Shopify" for any word but haven't found any information.
Thank you in advance
I have a very strong feeling this is related to the iOS14 update that is rolling out.
I have access to ~8 stores and they have all been disconnected in what seems like an overnight switch.
I am trying to reconnect them through and having no luck.
hmmm... it would be nice to hear from Shopify on this. I've tried contacting them but have to say since Covid I haven't gotten anyone on the line what actually knows anything, they used to be so helpful but now I get people who know less then me 'helping'. Let's hope we get some info soon 🙂
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