We currently advertise on Facebook/Insta and have been for sometime. I can tag products on both channels and have a "View Shop" button on Instagram and a "Shop" Button on my Facebook business page.
Yet... I have messages all over Shopify stating I'm not connected including when I go the "Facebook" Channel, Product Pages (Sales Channels and Apps - left column), Home Page. Screenshots attached.
I'd love some insight on this as I'm not sure if this means there is a new "Shop" we as Shopify Store owners need to set up for a new and improved shopping experience on these channels
Thank you in advance