Facebook and Instagram Issues

channingporter
Tourist
4 0 2

I posted before but I'm going to post again because I'm having no luck.

 

All of a sudden, I noticed I am unable to tag products on my Instagram page. I went to my business settings and there was no option to reconnect my products or anything like that. There was no business or commerce option on Instagram that I could see. When I go to products, it says they are connected but I can't see anything. 

The other problem is that my Facebook shop is working and connected but not through Shopify. When I try to reconnect through Shopify, errors come up.

 

Someone please help me because I'm getting so frustrated and there doesn't seem to be any solution from Facebook, Instagram, or Shopify. 

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Alex1freeman
Tourist
12 0 0

Give me access to your handles and provide your store URL in the form of my shopify.com

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Danielkebbe84
Tourist
15 0 2

I think this may help you 

Make sure that your account has been approved for Instagram Shopping. Make sure that you have set up the Tagging option in your Professional Account. Lastly, make sure that you are using the latest version of the Instagram app. You can tag your existing posts after you post them too.

I hope you would find it relevant for more such querries free feel to contact me

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Thanks & Regards
Daniel Kebbe
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