Free shipping in my Brooklyn theme is faulty according to google merchant center

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New Member
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I thought I has set free shipping from Spain/Oberlo and Silk road to the world set correctly.  But Google Merchant center said there was a problem and suspend my account after I tried on numerous occasions to correct the problem.

Where did I go wrong?  Look at the screenshot of my settings.

 

Shipping picture.png

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Shopify Partner
178 2 25

If you are using Google Merchant Center with Shopify Content API. You can only submit to 1 country.

This means that you can not have automatic price currency conversion on your website.

 

This is my guess, what your issue is. To get your GMC account activated again, you need to remove any automatic redirection, blocking or currency conversion. You can only have manual price currency conversions.

 

Once you have done that you can request for a re-approval here: https://support.google.com/merchants/contact/suspended

Do not request for a re-approval if you have not resolved the issue, as multiple requests without any resolutions, can result in a permanent suspension.

 

If this is not your case, please provide us community members with detailed information which countries you are targeting, what your settings are etc...

Google Shopping Specialist - Data Feed Managment Tool
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