Getting a "We'll be back soon" message and I click to contact support and get same page

pko
New Member
2 0 0

Log in with my username and I'm stuck in a loop. Can't contact support because it won't log me in.

0 Likes

Hello,

Try logging in your store on an incognito page. This issue is often related to cache. Let me know if it works out.

◦ Problem Solved? ✔️ Please click on Accept as Solution and like.
◦ Using a free theme? Improve it with copy/paste code snippets clicking here.
◦ Looking to hire an experienced developer? Same day response: ezfycode@gmail.com.
0 Likes
pko
New Member
2 0 0

Thanks.
Yes it worked in incognito mode, but will it start working again in normal mode, or do I need clear cache, etc.?

0 Likes

Yup, you need to clear your cache and cookies! Search on google for "clear cache (browser you're currently using)" for more detailed instructions :)

Kindly selected my answer as "accepted solution" if it helped you. 

Thank you!

◦ Problem Solved? ✔️ Please click on Accept as Solution and like.
◦ Using a free theme? Improve it with copy/paste code snippets clicking here.
◦ Looking to hire an experienced developer? Same day response: ezfycode@gmail.com.
0 Likes
boxerboychris
New Member
1 0 0

Opening in Incog doesnt work for me same message 

 this occured after i entered my credit card information and it went to the "We'll Be back soon page"

0 Likes
sleepshifu
New Member
3 0 0

Same issue here. Credit card triggered this error. 

 

Any resolution? 

0 Likes
Willich
New Member
1 0 0

I have done everything suggested (clear cookie, incognito browser, tried different browser) and still getting same error message, its VERY frustrating! 

0 Likes