HEADER MENU MISSING FROM MAIN PAGE AND ALL OTHER PAGES

FRANKIE1001
Tourist
6 0 4

PLEASE HELP! My main page is missing the menu along with all other pages. I see it in the admin dashboard, but when I test the domain on other devices, the. the main menu along with the header is missing from the main page and all other pages. There is no way for customers to navigate the website since they cannot see anything at the top of the page. Any help would be appreciated.

Replies 12 (12)

Zworthkey
Shopify Partner
5581 642 1564

Sorry, you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

FRANKIE1001
Tourist
6 0 4

shopfarah.com

Zworthkey
Shopify Partner
5581 642 1564

@FRANKIE1001 
hi, I have checked your site.
I will help you to fix it.
Thank you.

Zworthkey
Shopify Partner
5581 642 1564
  1. On the Navigation page, click the title of the menu that you want to edit.

  2. Click Add menu item.

  3. Enter a name for the menu item. This name displays in the menu, and can include special characters or emoji.

  4. Click the Link field, and then enter a website address for an external website or select a link type:

    • Home - your online store's home page
    • Collections - a specific collection or all collections
    • Products - a specific product or all products
    • Pages - a webpage on your online store
    • Blogs - a blog on your online store
    • Blog posts - a blog post on your online store
    • Policies - one of your store policies

    To create an email link, use the form at mailto:youremail@example.com.

  5. If you selected a collection or all collections, then you can filter the collection with tags to display only the products that match all of the tags that you enter.

  6. If you selected a link type, then select a specific destination. When you select Home, the destination is automatically set to your online store's home page.

  7. Click Add to save your menu item.

  8. Click Save menu.

Zworthkey
Shopify Partner
5581 642 1564

If your problem is not resolved. I have to checkout your store issue from where it's occuring.
contact us or mail to get resolved.

FRANKIE1001
Tourist
6 0 4

I will try this, but the menu bar was there until two days ago. I really have no idea how this happened. Hopefully, this works. Thanks!

FRANKIE1001
Tourist
6 0 4

I tried, but it seems all the information is already there and the links are all still there from before. Still, it's not sowing up on the website.

Zworthkey
Shopify Partner
5581 642 1564

It means somewhere glitch on your site.
Provide me access of your store to make changes.

FRANKIE1001
Tourist
6 0 4

How do I do that?

Zworthkey
Shopify Partner
5581 642 1564

Mail us at below.
we will discuss their.
I have check your site in detail.
Thank you

Zworthkey
Shopify Partner
5581 642 1564

@FRANKIE1001 
I am waiting for your Response.
I can't get any approval.
Thank you.

FRANKIE1001
Tourist
6 0 4

I approved your collab request.