Solved

HOW TO DELETE A POP UP WHEN ENTERING IN THE SITE

MbyMiracle
Tourist
8 0 1

Hello to all! i'm looking for help cause i have a pop up when someone clicks to enter on the site and i dont remember how i made it or how to remove it. help!!!!

it's the one with 10% discount... how to delete it?

my shop : www.mbymiracle.com

Accepted Solutions (2)
JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

In summary, it's a tool for Shopify Partners to access client's store safely to solve their issues. You can read more about it here: Giving partners access to your store · Shopify Help Center

Let us know!

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com

View solution in original post

JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

Have you setup Klaviyo for that? It is originating from there, can you check this?

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com

View solution in original post

Replies 11 (11)

JHKCreate
Shopify Expert
3571 639 916

Hi @MbyMiracle ,

Welcome to the Shopify Forums!

No worries we can solve this swiftly for you, would you mind if we request collaborator access so we can adjust this?

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
MbyMiracle
Tourist
8 0 1

hello @JHKCreate  and thanks for answer.

What are you mean by collaborator access?  lol

JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

In summary, it's a tool for Shopify Partners to access client's store safely to solve their issues. You can read more about it here: Giving partners access to your store · Shopify Help Center

Let us know!

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
MbyMiracle
Tourist
8 0 1

ok it seems to solve the issue right? what's next? is it a free service right?

JHKCreate
Shopify Expert
3571 639 916

@MbyMiracle wrote:

ok it seems to solve the issue right? what's next? is it a free service right?



Yes of course! It's a quick thing 🙂 

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
MbyMiracle
Tourist
8 0 1

 so whats next? whats the process of that?

JHKCreate
Shopify Expert
3571 639 916

Sent you the request @MbyMiracle 

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
MbyMiracle
Tourist
8 0 1

Ok accepted @JHKCreate 

JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

Have you setup Klaviyo for that? It is originating from there, can you check this?

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
MbyMiracle
Tourist
8 0 1

Ok I’ll check it

UnknownClothing
Visitor
2 0 0

I have this same issue I need help with