HOW TO DELETE A POP UP WHEN ENTERING IN THE SITE

Solved
MbyMiracle
Tourist
6 0 1

Hello to all! i'm looking for help cause i have a pop up when someone clicks to enter on the site and i dont remember how i made it or how to remove it. help!!!!

it's the one with 10% discount... how to delete it?

my shop : www.mbymiracle.com

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JHKCreate
Shopify Partner
2052 335 448

Hi @MbyMiracle ,

Welcome to the Shopify Forums!

No worries we can solve this swiftly for you, would you mind if we request collaborator access so we can adjust this?

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
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MbyMiracle
Tourist
6 0 1

hello @JHKCreate  and thanks for answer.

What are you mean by collaborator access?  lol

JHKCreate
Shopify Partner
2052 335 448

This is an accepted solution.

In summary, it's a tool for Shopify Partners to access client's store safely to solve their issues. You can read more about it here: Giving partners access to your store · Shopify Help Center

Let us know!

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
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MbyMiracle
Tourist
6 0 1

ok it seems to solve the issue right? what's next? is it a free service right?

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JHKCreate
Shopify Partner
2052 335 448

@MbyMiracle wrote:

ok it seems to solve the issue right? what's next? is it a free service right?



Yes of course! It's a quick thing  

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
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MbyMiracle
Tourist
6 0 1

 so whats next? whats the process of that?

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JHKCreate
Shopify Partner
2052 335 448

Sent you the request @MbyMiracle 

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
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MbyMiracle
Tourist
6 0 1

Ok accepted @JHKCreate 

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JHKCreate
Shopify Partner
2052 335 448

This is an accepted solution.

Have you setup Klaviyo for that? It is originating from there, can you check this?

- Did we solve your issue? Like & Mark As Solution to help the community
- Should you need any direct help: contact@jhkcreate.com
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