Help - Product & Hero Images Not Showing on Site SOMETIMES

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I own and yesterday we noticed that our main product images (not thumbnails), home page hero & featured images were not showing, they were just blank.  The only images showing came from our product review app ( I would love some help trouble shooting this and making sure it does not happen again, I am happy to pay for the help.  I took a screenvideo on my mobile phone: And my colleague about 2000 miles away took a screenshot of her desktop:Screen Shot 2020-11-09 at 1.59.19 PM (1).png

Please let me know if you can help, I am happy to pay to help resolve the issue.