Help building order tracker

Solved
Derek_Lezon
Tourist
6 0 1

Hi,

Im trying to add an order tracking page to the top navigation bar of my website but i dont know where to start. I have two ideas but im not sure how to do either.

 

The first idea I had is when you click "track order" in the header, instead of going to a page, it directs you straight to the tracking website. https://global.cainiao.com/en

 

The second idea is when you click "track order" it goes to the order tracking page on my website. This page has a field where the user enters his/her tracking number. Then below, there is a button that says "track order". When this button is clicked, it directs you to the tracking website https://global.cainiao.com/en but also enters the tracking number automatically.

 

Im not sure how to implement either of these. If anyone could help me out I would appreciate it a lot! I'm using the debut theme if that helps at all. Also heres a link to my website. https://bottle-bauble.com/

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Ashe
New Member
1 1 1

This is an accepted solution.

Hi Derek,

 

I think your first idea is easy to realize.

1. Go to "SALES CHANNELS", click "Online Store" and choose "Navigation".

2. Cllick "Main menu" and "Add menu item".

3. Name: Track Order, Linkhttps://global.cainiao.com/en, save it. And you're all done.

 

Your second idea will be a little more complicated. I'd like to recommend you a free tracking widget which will help you easily realize that.

If you want to direct your customers to a tracking page with tracking number entered automatically, you only need to choose the "Model" as "Checkbox". Other settings like color, size, width, you can choose what you like. The code will be changed automatically after you set it up. Don't close the page and we're ready to go.

1. Go to "SALES CHANNELS", click "Online Store" and choose "Pages".

2. "Add page" and click "< >(Show HTML)" on the content bar.

3. Copy all the code on that page(There are 2 parts) and paste it into the content bar. Save it.

4. Go back to where you create your "Track Order" in the header and link it to this new Page. Save it and Done.

It'll direct you to another tracking page(not global cainiao) with the tracking number entered automatically, but I think it works functionally.

 

Hope this helps. Cheers!

 

Ashe

HariKrishna
Shopify Partner
492 7 45

Hello @Derek_Lezon,

 

I would suggest to go for the second option, ie. create an order tracking page within your Shopify store. This would be helpful for your customer which result in more customer engagement.

 

You can easily do this using Shipment Tracking & Notify app. The app allows you to have a "Track your order" page within your store. Your customers can put in the order details and track their order from within the app. There is no need for the customer to move out of your Shopify store. 

The app will also help you send tracking notifications to your customers and automate the complete tracking process.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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MarleyD
Tourist
3 0 0

Hello, 

Is there any way of getting the code for global cainiao to add as a tracking page. 

My iteams all seem to track better with global cainiao.

Thanks 

Marley

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Bilibilly
New Member
2 0 2

Hi,

 

Do you mean track all your orders with only Global Cainiao? That can be done with Trackingmore APP.

It also offers an embedded tracking page for your customers to look up orders.

 

Hope this helps.

Billy

MarleyD
Tourist
3 0 0

Hey Billy, 

I went ahead an added this tracking code an it's works great!

Thanks so much man!

Marley 

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Bilibilly
New Member
2 0 2

Hi Marley,

 

Glad it helps!

If it's Trackingmore APP you're using, you can contact the support and ask them to make all your orders track with global cainiao.

 

Have a nice day!

MarleyD
Tourist
3 0 0

Hey Billy,

That is awasome,

Didn't realise you can do that,  I'll contact them as it seems like most of my vendors items track on global cainiao. 

Thanks a million!

Marley 

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