How do I add a new customer account?

lostinspace
Excursionist
13 0 5

How do I add an account for someone to login?  I log into my Shopify account, I click Customers -> Add Customer (in top right) -> I specify their name, email address, etc.  And click Save.   Where do I specify their password now?  They still can't login.  I do not want to "Send account Invite".  That is not what I want to do.  I simply want to create an account.  How do I do this?  In other words I want to pre-activate them I guess.

 

Replies 2 (2)

Miles
Shopify Staff (Retired)
480 68 158

Hi, @lostinspace!

I'm Miles from the Social Care team at Shopify. Thanks for getting in touch around customer accounts.

At this stage, clicking "Send Account Invite" is the only way to create a new account for a customer. By clicking this, it allows you to send the customer a link to create their account and set their own password. This ensures the customers' privacy with their personal information.

If you need further assistance with this, please let me know.

To learn more visit the Shopify Help Center or the Community Blog.

lostinspace
Excursionist
13 0 5

This could not be more stupid, I actually can't create an account for a customer.