I have a strange issue. It may take more than 1 min to load my website. I'm a developer and I know the issue exists within the server or some third party app. How do I contact someone to check my error log? Thank you.
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What is your store URL? That would be valuable for community members that would like to chime in.
This is my store. I've tested it on different page speed websites. Half of the time there was a "TCP connection failed"issue. For example, half random tests failed on https://www.uptrends.com/tools/uptime,
This is very annoying. Google can't even reach my website (google search console live url test/pagespeed insight didn't work). Please help! Thank you!
Try testing your direct .myshopify.com domain to see if you can reproduce the issue
If you recently added a domain wait 24-72 hours for DNS to update.
If after that there is still a difference between domain and subdomain behavior contanct your registrar