How to disable Captcha (also after 24 hours)

jack_roland
New Member
3 0 0

Hi, 

I have disabled Google Captcha for my store, but it still appears for a second time within 24 hours.  Can I completely disable it? I have created a custom shopify theme myself and was unable to modify the design and placement of the captcha on the page, so it looks really bad.. I want to just completely turn it off and deal with the spam.

I heard that support staff can just completely disable it for my store. Is this true?

Cheers

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Olivia
Shopify Staff
Shopify Staff
624 64 119

Hey, @jack_roland!

Welcome to Shopify Community. My name is Olivia and I work here.

It sounds like you want to disable to the built-in captcha on your store. I answered a similar thread related to this here, where I also discuss some of the implications of doing so. 

Please confirm that you understand the potential risk of bot entry points on your store by disabling this feature, and I can definitely guide you with next steps.

I look forward to your reply,

Olivia | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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jack_roland
New Member
3 0 0

Yes, I'd like to disable captcha completely on the website! What's next? 

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Olivia
Shopify Staff
Shopify Staff
624 64 119

Okay, great @jack_roland.

So long as you have understood and agreed to the risks of doing so, I can help you move forward with next steps. 

Please look in your inbox for an email from me so I can authenticate your account.

Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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