How to handle "spam" newsletter opt-ins and password reset requests??

5 0 0

My clients shop is getting hundreds of "spam" newsletter opt-ins and password reset requests every day.

I tried implementing google recaptcha to the forms, but without success. I am also not sure if those forms are already protected by google recaptcha, as the box under spam protection is ticked.

Anyone got any tips how to handle this? Any scripts I can implement?

Shopify Expert
1446 158 480


are you using the native email newsletter or a 3rd party provider like MailChimp?


Mario Rader [he] ★ If you want to achieve greatness, stop asking for permission. ★ Studio Mitte
• Meine Antwort war hilfreich? Hinterlass bitte ein Like.
• Meine Antwort hat Dein Problem behoben? Bitte akzeptiere sie als Lösung.
• Ich hab dir etwas erspart? Ich freue ich mich immer über eine kleine Aufmerksamkeit
• Ja, ich biete Shopify-Services & -Entwicklung und freue mich von Dir zu hören!
• Bitte teile einen Link zu der Seite, deren Problem Du in deinem Beitrag beschreibst!

• Yes, I provide Shopify-services & -development. Feel free to get in touch!
• Please share a link to the site, which you refer to in your problem description. This incredibly increases the chances of you receiving a useful answer!
• My answer was useful? Please leave a Like.
• My answer solved your issue? Please accept it as the solution.
• I saved you time or money? I'm always happy to receive a little thank you.
5 0 0

native email newsletter form.

I see on another shop i manage, that after subscribing, i am forwarded to a recaptcha form. This does not happen on the site that is getting all the spam sign-ups.

New Member
16 0 0


You could use Shop Protector app for this. 

There are 2 products, broken up by plan type, for SP (Shop Protector). SP Basic focuses on form spam and fake account creation. 

SP+ has this functionality too but adds the ability to configure rules to protect against bot-based checkouts, customize risk analysis settings, how to handle auto-cancellation, bulk cancellations, and much more coming soon!