I can not contact Shopify support. Help?

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I seem to have been locked out of accessing customer support, My attempts earned me the "too many attempts message." and I have no way to contact Shopify, their phone numbers do not work, an email I sent went ignored.  Any thoughts would be appreciated, have some deadlines and I need some help.

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Shopify Staff
Shopify Staff
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Hey, @DavidStrutt. I’m sorry to hear you’re having trouble contacting support. It sounds very frustrating!

 

Could you please tell me more about what you are experiencing so that I can look into this for you? Are you getting the “Too many attempts” error message when choosing the ‘Log in’ option on the Contact page, as seen below? Does it also happen if you choose to ‘Continue without logging in’?  Please try clearing the cache on your browser to see if this helps at all.

20-09-v9aay-qqeb7

 

 

I’m also available here to help you here if you’d like, so feel free to reply here with your question(s) and I’m happy to assist.

Helen | Social Care @ Shopify
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