I connected my godaddy domain 4 hours ago and now even my shopify endpoint is no longer working.

sasayong
New Member
1 0 0

Hello, need some help here! These are my godaddy entry however my domain seems to be still not working. What else do i need to do?

sasayong_1-1598601857746.png

 

I can access the admin page but not the public page https://meadowlark-sg.myshopify.com/

sasayong_2-1598601893280.png

 

 

 

 

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Don
Shopify Staff
Shopify Staff
1222 71 155

Hi there @sasayong!

Don here from Shopify.

I had a look at your store using the https://meadowlark-sg.myshopify.com/ address provided here and it redirected me to your custom domain https://www.meadowlark-sg.com/ straight away where I am able to view your store okay:

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Changes made to DNS records like this take some time to propagate online and will do so at different speeds in different parts of the world.

If you have set your 'myshopify.com' domain to redirect all traffic to your custom domain, and your custom domain is not yet available in your location; visitors there would not be able to view your site yet.

You have a couple of options here, you can wait 24-48 hours for the DNS changes to fully propagate globally online (as they have already done for my location in Europe) or, if you prefer, you can set your 'myshopify.com' URL as the primary domain (and if you wish, redirect all traffic there) while you wait for the custom domain to show up for those locations.

In any case, this is expected behaviour when changing DNS records for any domain and will just take some time to fully propagate and resolve the issue you experience from your location.

Are you just starting out with this business online, or have you been selling already?

 

Regards,

Don

Don | Social Care @ Shopify 
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Ruurtjan
New Member
1 0 0

Like Don said, it's probably the DNS records that take some time to propagate. You can check whether they have propagated to popular DNS servers and regional DNS servers here and here.

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