IS THERE NOT A HELPLINE NUMBER AT ALL FOR SHOPIFY?!

rumourcosmetics
New Member
1 0 0

Does anyone know if Shopify actually has a contact number? This is the most frustrating website I have ever been on!

I don't understand how to use/amend liquid variables in the Notifications tab. 

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LitExtension
Shopify Partner
926 109 161

Hi @rumourcosmetics

You can contact Shopify via the links below: https://help.shopify.com/en/questions#/login

https://help.shopify.com/en

https://www.shopify.com/contact

In the time wait, you can clarify your problem, and please share your site URL and take a screenshot of the error, so I will check and provide a solution here.

LitExtension - Shopping Cart Migration Expert
If our answer is helpful then please accept as solution!
Are you looking for a solution to migrate to Shopify? Contact us for further assistance.
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Tira
Shopify Staff
Shopify Staff
1051 72 172

Hey, @rumourcosmetics.

Tira here to help. Thanks for your question and thanks @LitExtension for providing these links.

That is right, if you would like to reach out to support to look into your account specifically, we would be happy to continue assisting you through live chat, email or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

I would love to expand on @LitExtension’s desire to help you here. What notifications are you looking to edit? We also have a help doc with ways you can customize your notification templates, for example, adding a logo, choosing your colors, or changing language for your templates, here: Edit notification templates. Is this what you were looking to do? Let myself and the community know so that we can point you in the right direction.

Chat soon,

Tira | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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