Importing Customers as Subscribed - Not Working

Solved
Highlighted
New Member
2 0 0

Hello All,

I've recently imported a list of customers from a Mailchimp export. The CSV file I imported has a column called "Accepts Marketing" and all columns are populated with "Yes". My understanding is that this should automatically tag them as Subscribed in Shopify, but that isn't happening. I'm not sure how to get them subscribed again as they already accepted/requested subscriptions previously. 

 

I found an article online about using Import Store, but that app doesn't seem to be around anymore. 

 

Any help would be appreciated. 

0 Likes
Highlighted

This is an accepted solution.

Try changing values in the "Accepts Marketing" column to "yes" (starting with lowercase "y"), and reimport the file. It should help.

I'm a software engineer. I make things happen automatically.
0 Likes