Hi there we require some assistance with setting up an age verifer for specific product pages on our site.
We have an online business selling a large range of gourmet food related products, gift hampers, chocolates etc, we also sell alcohol such as wine and spirits. To comply with the Australian laws regarding the sale of alcohol, a message needs to displayed and also a facility for someone to input their age to confirm they are 18+. My understanding is this message and age input can show up on the specific age restricted products page or during checkout.
The problem we are having is that most apps on the shopify app store seem to only allow for 'all or nothing' in terms of only allowing you to show the popup on all pages, this is something we dont want as we dont want it showing up for non alcoholic products. The additional problem is most apps have rather limited capabilities when it comes to selecting specific pages for the popup to show up on, especially when you are dealing with hundreds of products with many multiples of variations of their urls. We dont want to have to find all of the potential urls for each item to manually input as this is not feasable nor convenient for adding or adjusting products in the future.
Ideally the solution would be an app or function that we can simply select which products the popup will show up. Or a function if possible that when certain products are added to the cart in the checkout their is an age verifyer.
I would really appreciate any help with this problem we're having. Any reccomendations of better apps would be much appreciated or alternatively we are willing to hire a developer if they can help fix the problem.
They are 2 ways to do this without app
1) Add specific tag to all products which are alcoholic and where you need to show popup. In this way we with the help of tag we can read in code to which product we have to display popup.
2) An option in theme settings, where you have to enter product name. You can add multiple with comma separate then in code we can read to which product have to display popup.
Hi @tgo @Valentinaudisio
Real ID allows you to define a list of products or collections that require ID verification at checkout. That way your compliance is on autopilot and you don't introduce unnecessary friction to customers purchasing non-restricted goods.
Below is an example of requiring ID verification on a blue tuxedo, which is silly I know but it covers the idea:
ID Verification right in the checkout experience
You can optionally have the ID verification flow in your checkout experience on Shopify itself - no code required.
You also have full control over the branding, theme & content sent to your customers explaining why they need to verify their IDs.
Or you can just have ID verification links sent to customers via email or SMS. Up to you.
Automatic Age Verification
In addition to securely capturing your customer's IDs. We also use a specialized A.I. to verify the ID's authencity and automatically read the fields from the license or passport - including the customer's date of birth.
In the app you can set your minimum age for ID verification required purchases. We take care of checking the age requirements. It will notify you instantly if a customer fails for being underage.
The first 10 ID checks are free to use.
Here's the listing on the app store: https://apps.shopify.com/real-id
PS - pricing is changing soon as well, it will be a flat fee per check instead of monthly. If you'd like to get started before we officially change our pricing just message me and I'll send you a special link.
@Valentinaudisio sorry at the moment no, we just specialize in age verification, not age gating.
Age gating == the popup to prompt your self-reported age
Age verification == actually verifying an ID document such as a driver's license or passport.
Here in the U.S. a new law goes into affect at the end of the month that makes age gating no longer compliant with certain age restricted goods. We specialize in the verification, not the gating.