Inquiry regarding variants

LittleHelper
Tourist
2 0 0

Hi Everyone,

 

So I was making a product listing that involves variants, I am having a problem making one of the variants. So I have a range of sizes for the sheds I am selling but there are some sheds that needs manual pricing for the shipping and handling so I need to tag it as SHED SIZE (Shipping not included) So I did that but the problem is it shows sold out.

To elaborate I am stuck with 12x12 Shed size The one without floor kit has the shipping price the one with a floor kit needs manual computation for shipping so here's how I tried to do it

 

I entered Variants:
Size of Shed>> 12ft x 24ft , 12ft x 24ft Shipping not included

Floor Option>> Without Floor Kit, With Floor Kit

I then deleted the 12ft x 24ft With Floor Kit and the 12ftx 24ft Shipping not included Without Floor kit variants.

I entered all the price information and the SKU and when I preview it  It shows Sold out for the one that has Shipping not included.

Here's what it looks like:

12ft x 24ft

https://www.screencast.com/t/nVK835XXw

12ft x 24ft Shipping not included

https://www.screencast.com/t/h7V0ueIo

 

Variants Settings:

https://www.screencast.com/t/1mu6ExkB

 

If anyone can shed some light on this I am really stuck with this one. Thank you in advance.

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Akshay_V
Shopify Partner
420 31 55

@LittleHelper 

Please check variant inventory. It looks like theme JS is removing the price when the product variant is not available. 

Akshay Vaghasiya | Shopify Expert
Skype: akshayvaghasiya84
 - Like and Mark as an Accepted Solution if reply helpful
 - Feel free to contact me on akshayvaghasiya@lavitastic.com regarding any help
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LittleHelper
Tourist
2 0 0

Hi @Akshay_V,

 

I already checked the inventory and it is not being tracked. I also tried having that tracked and put 100 in the box for inventory but that did not help. 

 

I really need some help with this.

 

Regards,

Peter

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Akshay_V
Shopify Partner
420 31 55

@LittleHelper 

Have you tried to contact Shopify support?

 If not then please contact support they will help you with this.

Akshay Vaghasiya | Shopify Expert
Skype: akshayvaghasiya84
 - Like and Mark as an Accepted Solution if reply helpful
 - Feel free to contact me on akshayvaghasiya@lavitastic.com regarding any help
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