Instant "Free shipping" at checkout

Solved
KentB
Tourist
9 0 3

Hi there, I'm trying to increase the conversion of my store, and I guess that less customers would bounce and the conversion could be higher if Shipping is rendered as Free here, not at the next page.

I've already tried to set only Free shipping option in "Shipping and delivery", but it doesn't seem to affect it.

Would appreciate any advice.

Снимок экрана 2021-01-24 в 12.34.45.png

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KentB
Tourist
9 0 3

Up

Is it possible?

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Ron-Anderson
Shopify Partner
36 2 7

Hi @KentB,

I would suggest one of two options:

1. Put a banner on your main page - or all your pages for that matter - that indicates shipping is free. That way customers will already have it in their mind that they should not expect to see a cost after the calculation is done. This doesn't solve the issue directly, but it does create awareness before they even add products to their cart.

2. Use a shipping estimator. I believe Shopify has an estimator feature so it shouldn't cost you anything extra. I'm not 100% sure about that, so you may want to contact their support to verify. There are also third-party estimators that work on both the product pages and the cart page. You can use the estimator to calculate a shipping cost estimate - in this case, Free - before the customer moves to the final calculation page.

Best regards,

Ron

Product Specialist @ Intuitive Shipping Inc.
Intuitive Shipping | Smart Boxing | Automate Shipping Profiles
FREEBORN_WEB
Tourist
5 1 2

This is an accepted solution.