Issue with tracking importing incorrectly

New Member
1 0 0

Currently using an API connection with our ERP. When sending tracking back to Shopify for fulfilled orders, the USPS tracking would track as DHL, we adjusted what is sent so that the tracking company is USPS (as instructed by Shopify) and now some are tracking as FedEx. They say we should also send the tracking url but out ERP doesn't seem to have that capability. At this point we are going to have to manually fulfill all orders. Any advice?