Hello, I tried to sign in to my store today after setting up 2-Step authentication. I have the email and password and am able to login to send a code. The code is sent but no message or SMS code is received. Nothing appears on my phone. And there's no alternative method to authenticate the account so I am essentially locked out of my account and cannot see my store. Please help me, help Shopify support to see this.
The email for the store is firstname.lastname@example.org or store id is lunabae
Please help I can't check on my store
im working as shopify partner for last 2 3 years but one month ago i on the 2 step authentication code and i was receiving the message yesterday for logging into the store but then after few hours its stopped sending me a message and now im not able to login and i also dont have any other option for it ? Does your problems are solved are not ? for that account is created on my this email email@example.com