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Hi there, 

 

Every time when we have promotions on Saturday (we always have new products on Saturday with discount and promotions, customers will make a payment this time together), this error will happen, which leads to our customers pay the order (we do receive the money) without an order being created

We have to wait for 1-2 hours and then the order will be created.

 

How can we solve this problem?

Thanks.

 

Website: www.vialactea.ca

 

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