Live Chat

LynseyKWE
New Member
1 0 0

Hi Guys, we are implementing a virtual contact centre from 8x8 and they have a Live Chat option. This is implemented by adding a short piece of code to the required page on the site. Is it possible to do this in Shopify rather than using a Shopify Chat App.

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shansalam
Shopify Partner
53 4 10

Yes, this should be possible. We had done this while using tawk.to by adding a script they provided to the head section

 

Shan | www.linkedin.com/in/shansalam

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You can also contact me on shansalam@gmail.com for any queries
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Hi @LynseyKWE 

I hope you were able to find the solution.

If not, Happy Chat can help you out.

The app is available for free on Shopify App Store.

With this app, you can:

  1. Provide Instant Customer Support with Live Whatsapp Chat

  2. Customize chat widget easily as per your branding

  3. Super easy to add multiple agents for customer support

  4. Know what page your visitor is coming from

  5. Hide or show per page

  6. Get detailed analytics

Hope this helps. 

Feel free to ask your Qs if any. 

Thanks,

Tanvi

Tanvi B

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