Make sure this product is available to your Online Store and isn't password protected?!

7 0 2

How can we solve this? 
All my store is working fine, besides one single collection that comes up with this issue everyday.

Hope someone can help with it. 

Thanks in advance,


Shopify Staff
Shopify Staff
184 14 51

Hey, @BetheXception!

Olivia here from the Shopify Team. I'd be glad to have a look into this with you today.

You haven't shared your website URL or any details around where you see this error. To help us identify the issue, please provide the following information:

  • Your website URL
  • The collection URL
  • Screenshots of the error you see/what you are experiencing

Let's start there so I can get a better understanding of what is going on.

Furthermore, based on the error you shared, please ensure:

I look forward to your reply,

Olivia | Social Care @ Shopify 
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