Sophia here from Shopify. I'm sorry to hear that you weren't able to connect with our live chat support. I want to help you out with verifying your domain, but if you have a moment afterwards, please let me know if there were any specific issues you ran into either with logging into the Shopify Help Center or connecting to the live chat.
In order to determine next steps in verifying your domain, please confirm the following:
Thank you! I look forward to your reply.
Thank you for confirming that, @strfitness.
If there is no yellow banner under Online Store > Domains > Manage with a "Resend" button for the email verification request, you may need to try changing the email address associated with the domain. You should be able to edit this under Online Store > Domains > Manage > Registrar Information.
Please let me know if changing the email address resolves this issue for you.