Order notification emails not coming through: Office365

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Excursionist
14 3 5

Hi all,

I'm about to open my store, just realize I'm not getting notifications from sales on my Office 365 account. 

I added mailer@shopify.com, smtp.shopify.com, smtp1.shopify.com, smtp2.shopify.com, smtp3.shopify.com, smtp4.shopify.coms as my allowed ans safe senders. Still nothing! I'm getting TEST notifications though. 

:( Please help

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Excursionist
14 3 5

This is an accepted solution.

Hi! Got it resolved myself! And it works beautifully! 

Follow steps bellow:

 

Exchange admin center -> mail flow - >rules -> create one and add everything as shownExchange admin center -> mail flow - >rules -> create one and add everything as showncheck Stop processing more rulescheck Stop processing more rules

Save and you all good! Good luck!

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Excursionist
14 3 5

This is an accepted solution.

In addition, before this whole thing you need to edit your DNS records:

Go to your hosting provider, find DNS management and add this as a TXT:

 

v=spf1 include:shops.shopify.com include:spf.protection.outlook.com -all

 

Снимок.JPG

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New Member
1 0 0

Thanks, why this isn't in the standard help files is a mystery, thanks for posting

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