PLEASE HELP - Shopify store backround different on mobile?

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New Member
2 0 0

Thank you for taking the time to assist me with this issue.

 

On my shopify store under the admin login, the preview of my store has a dark background. When I visit my site on my phone, the background is totally white, and with my white logo and text it becomes invisible. I am currently using the narrative theme with "Header, Slide show, a quick "Our Vision" text, and the two products". it's a very simple website to start out and I am really struggling with this.

 

Any help would be greatly appreciated!

Thanks,

Dayton

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Astronaut
1085 178 214

Hello,

Thank you for your question.

Please share your store URL, page URL and also password (if your store has one), I'll help you out to the best of my ability.

Kind regards,
Diego

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New Member
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The website is avantiumbrellas.com!

the website is not locked and there is no password 

Thanks!

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Astronaut
1085 178 214

@YaBoyDayts 

I just tested your website on mobile and desktop and it looks the same - have you tried accessing your website on an incognito page to make sure it's not a cache issue of some sort?

Kind regards,
Diego

 

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