I just switched over to Shopify from Wix. I've got to add new product to my site however everytime I try and add photos it just says waiting to upload and does nothing. I need to be able upload from my phone. How do I fix it
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Hope you’re having a nice day. Have you tried setting the product as active and seeing if the images show when you view the product page?
I have noticed the same thing when loading images into the App and the little circle is spinning but once it’s active the images are there on the page.
Other things to check -
If the images are too big you can resize them before uploading using something like the Adobe Photoshop Express app, free to use. If the image is too big it won’t load.
Hopefully this helps, let me know if not and we’ll see what else can be done.