Pixel is not found at checkout page

seqond
New Member
1 0 0

Hello everyone,

When installing a pixel to a website, we face a problem where we cannot find a solution. Pixel works on all pages except checkout page. We cannot edit the checkout page code with the basic plan. Errors are shown at image below. Shopify support itself says that everything is working properly on their technical part. Maybe someone encountered a similar problem? 200300441_853982208538743_3799165443042946225_n.pngatc.pngic.png

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PetrusB22
Shopify Partner
53 9 14

Hi,

The easiest solution to solve this would be to remove the pixel code and install the Facebook App from the sales channels. This way the pixel gets implemented on the uneditable Shopify pages and conversion tracking is properly set up.

PetrusB22_0-1624296555632.png

 

 

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