Thanks for reaching out about the error you're receiving. I'm glad to help look into this further.
Can you please confirm exactly what the error says on your end? Feel free to share a screenshot of just the error message, without showing any of your personal details, and I can certainly take a closer look.
In the meantime though, have you had a chance to confirm that your details are all properly formatted in the form? Some common reasons why an error might appear are:
Once I receive a screenshot and more details back from you, I'll be glad to provide more assistance!
Thank you both for letting me know about the troubles you're encountering with purchasing domains.
@divawoods, what does the error message that you're receiving say on your end? In order to look into this further, can you please reply to me here with a screenshot of just the error message? Make sure that your personal information isn't included in this screenshot, as well. In the meantime though, I also recommend looking over the previous troubleshooting mentioned in this thread to ensure the error isn't tied to the way your phone number, or billing address, is formatted.
@gurrams, thanks for the screenshot! I'm going to send you an email shortly with more information so that we can look into this further. If you still need assistance with this, please reply directly to my email once you receive it.
I look forward to hearing back from you both soon!
Other than above, also verify that you opted for the subscription plan even though you are on trail period.
*Note that Shopify does not charge you until trail period end date.
Thank you both for reaching out about this.
@Lysjaunes, can you please clarify what the error said on your end? Once I have more details on the error message you received, I can certainly help look into this further.
@Patilakshay, I appreciate you letting me know that you're having the same issue as the screenshot shared previously. I'm going to send you an email about this so that we can authenticate your account and look into this in more detail. Please make sure to reply directly back to my email once you receive it, and I'll be glad to provide more assistance with your domain purchase.
Additionally, thank you for following up with us all here @gurrams! I appreciate you sharing these details about your experience, as this may help other Community members resolve the issues they're having, too.