Problem with Facebook Campaign

gmossa
New Member
1 0 0

Hey! I am creating a "Facebook dynamic retargeting ad" and I keep getting this problem: "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." No further information were given.

Does anyone have any idea how to solve this? Or at least how to know what is the problem?

 

Screen Shot 2021-05-11 at 5.28.11 PM.png

0 Likes
DigitalArtisans
Shopify Partner
377 56 75

Hello @gmossa !

 

A problem with Facebook Prevented your activity can be solved by following these instructions.

 

Solution:

 

Go to your Facebook business manager account. Under business settings, go to business info. Provide your email address and click on " Send verification Email"

 

Go to your inbox and verify it. If not found in primary inbox, try checking under social tab or spam. Once verified, edit your Facebook campaign on Shopify and re-submit it.

 

Hope this helps!

 

Thanks,

Digital Artisans

Hatim Ayoub | Designer | Developer
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted
0 Likes